Shipping policy

Shipping policy

Orders received before 5pm on week days are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

*We may experience delays during the holiday season*

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Orders within Canada and the US are shipped primarily via Canada Post. If you wish to ship by another courier please inform us by email.

International Shipping

Please contact us for international shipping arrangements.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Angela's Skincare is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@angelaskincare.ca with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Currently, we do not ship to P.O. boxes.

Refunds, returns, and exchanges

Please refer to our general Refund Policy for information relating to Refunds, Returns and Exchanges.